Shipping policy
All orders are processed within 1-2 business days. Please note that we do not operate on weekends or public holidays. Orders placed during these times will begin processing on the next business day.
Shipping Information - Australia
Complimentary Express Shipping on all orders over AU$99.
For orders under the threshold:
- Standard Shipping: AU$7
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Express Shipping: AU$10.
Delivery typically arrives within 1 to 4 business days after dispatch.
Shipping Information – International
Complimentary Standard Shipping on orders above US$99.
For orders under the threshold:
- Standard Shipping: US$13
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Express shipping: US$26
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Standard delivery typically arrives within 7-10 business days, and express within 4-7 business days, depending on your location.
Customs and Duties
Please note that international customers are responsible for any customs duties, taxes, or fees applied by their country. Some countries (especially those in Europe with lower import thresholds) may require additional charges upon delivery. We recommend checking your country’s import policies for more details.
Tracking Your Order
Once your order is dispatched, you’ll receive an email with tracking details so you can follow your parcel’s journey directly to you.
For any further questions or special requests, feel free to reach out to us at connect@bamboolicious.com.au